Remote patient monitoring (RPM) is a subcategory of homecare telehealth that allows patients to use mobile medical devices and technology to gather patient-generated health data (PGHD) and send it to healthcare professionals.
Benefit Of Remote Patient Monitoring
There are many benefits of remote patient monitoring (RPM) for clinicians — ease of access to patient data, the ability to deliver higher-quality care to more patients with a lower risk of burnout — and for healthcare providers — lower costs and higher efficiency, to name just a couple. But what are the benefits of remote patient monitoring (RPM) for the patients?
It’s a question with a number of very encouraging answers. And as telehealth companies continue to innovate new and better technological solutions, even more benefits are likely to emerge in the years to come.
Engaging with Successful Remote Patient Monitoring Program
Identifying A Need
You first want to identify a need that you’re addressing with your RPM program. That need can either be addressing a current issue, such as high readmission rates, or capitalizing on an opportunity, such as adding new revenue streams. By identifying the need, your practice can more easily prioritize resources by focusing the program around that need. Additionally, you’ll make clear the purpose of the program, making it easier to get buy-in from key stakeholders and provide long-term stability for the program. You can boil down your stakeholders into three categories: the administration and leadership, the staff, and the patients. The need that you’ve identified should provide value to each of those stakeholders. .
Forming Your Team
To help ensure the success of your RPM program, you’ll want to engage the right people. The size of your team will largely depend on your needs and the size of your practice. If you’re a small private practice, your team may only have one dedicated resource who is accountable for managing the program, but the implementation is a group effort.
Patient Experience and Engagement
There are many benefits to implementing an RPM program, with patient experience being an important one. As part of the patient experience, you’ll want to set goals like improving patient satisfaction rates, patient engagement, your patient-to-care team ratio, or care plan compliance, just to name a few.
RPM provides additional streams of revenue for providers and has been shown to reduce healthcare costs. RPM can offer an additional $207/month to your practice; this includes $55 for 20 minutes of RPM staff time and $64 for the provided device with daily monitoring.
You can set various goals for reducing costs, including the number of reduced patient cancellations, labor costs, readmission costs, ER visits, and more. You can set revenue goals like increases in total per-patient revenue, total practice revenue, etc.
RPM will make the jobs of your care managers and staff easier. The goals you set for provider satisfaction may include the amount of reduction in staff time allocated to certain tasks, staff turnover rate, and employee burnout. You can also track staff and physician satisfaction levels, setting goals for a certain increase over a set period of time.